Policy templates/Resilience & Incident Response/Version 1.0

Business Resilience Policy Template

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Summary

Defines business continuity and disaster recovery requirements for keeping critical operations available during disruption. Covers resilience governance, impact analysis, recovery objectives, backups, redundancy, crisis communications, supplier dependencies, testing, and improvement.

Purpose

This policy defines the organization's approach to maintaining operational resilience through business continuity and disaster recovery planning. It ensures that essential operations can continue or be quickly restored following a disruption, minimizing the impact on services, customers, and stakeholders.

Scope

This policy applies to all business units, personnel, systems, data, and third-party providers critical to maintaining business operations and recovering from interruptions. It encompasses internal disruptions (e.g., system outages, cyberattacks), external disruptions (e.g., natural disasters, cloud service outages), and supply-chain disruptions. It also covers obligations for regulatory reporting related to business continuity and disaster recovery events. Each business unit must maintain documented continuity procedures for their critical functions, regardless of reliance on IT systems. This includes manual workaround procedures and alternate communication methods where feasible.

Framework Mapping

Appendix A includes mappings to common security and compliance frameworks for this template.
ISO/IEC 27002:2022
5.29 Information Security During Disruption5.30 ICT Readiness for Business Continuity
SOC 2 TSC
CC7.1: Recovery from incidentsCC7.2: Business continuity
NIST CSF v2.0
RS.CO-1: Response planningRC.IM-1: Recovery plan implemented
NIST SP 800-53 Rev. 5
CP-2: Contingency PlanCP-4: Contingency Plan TestingCP-10: System Recovery and Reconstitution

Complete table of contents

This preview shows the full structure of the template. Create an account or sign in to download the complete editable policy.
  1. 1. Purpose
  2. 2. Scope
  3. 3. Policy Statement
  4. 3.1 Resilience Governance and Planning
  5. 3.2 Recovery Time and Point Objectives
  6. 3.2.1 Definition and Documentation
  7. 3.2.2 Implementation and Validation
  8. 3.3 Backup Configuration and Monitoring
  9. 3.3.1 Backup Integrity Tests
  10. 3.4 Alternate Site and Recovery Facilities
  11. 3.5 Tabletop and Recovery Exercises
  12. 3.6 Plan Activation and Response
  13. 3.7 Crisis Communication and Stakeholder Notification
  14. 3.8 Supply-Chain Resilience Testing
  15. 3.9 Continuous Improvement and Lessons Learned
  16. 4. Roles and Responsibilities
  17. 5. References and Related Policies
  18. 6. Definitions
  19. 7. Policy Exceptions
  20. 8. Compliance and Monitoring
  21. 9. Policy Review
  22. Appendix A: Framework Control Mapping
  23. Appendix B: Revision History
  24. Appendix C: Approvals

Download the complete business resilience policy template

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